-->
Apr 23, 2021 The Skype consumer service and Skype for Business Server are not affected by the retirement of Skype for Business Online. Read FAQs on the process of upgrading to Teams and the Teams capabilities roadmap. Skype for Business Online is the cloud-based version of Skype for Business Server and is part of the Microsoft 365 cloud service.
Originally published: July 30, 2019
Updated: April 29, 2021
Please go here to search for your product's lifecycle.
Last year we announced the July 31, 2021 retirement of Skype for Business Online. After that time, the service will no longer be accessible. Below are additional details:
Services that integrate with Skype for Business Online will not be supported beyond the July 31, 2021 retirement. This includes support for third-party audio conferencing providers (ACP), Skype for Business Online Cloud Connector Edition (CCE), hybrid voice configurations, and Skype Meeting Broadcast.
Customers will not be able to move online users out of Teams Only mode after retirement.
Coexistence modes enable customers to operate Skype for Business Server/Teams side-by-side experiences until they are ready to move users to Teams Only.
Users can be moved directly from Skype for Business Server to Teams Only after configuring Skype for Business hybrid with Microsoft 365 or Office 365.
Skype Business Online Login
To enable customers to plan and implement a successful upgrade from Skype for Business Online to Teams or Skype for Business Server, Microsoft offers the following resources:
The Skype consumer service and Skype for Business Server products will not be affected by the retirement of the Skype for Business Online service.
Current Skype for Business Online customers with existing Microsoft 365 tenants will experience no change in the service up to its retirement date.
For more detailed information about the Skype for Business retirement, see the Teams blog.
Change Log
September 29, 2020
ADDED: Skype for Business Online Cloud Connector Edition and 'Hybrid Voice' configurations detail.
Customers will not be able to move online users out of Teams Only mode after retirement.
Coexistence modes enable customers to operate Skype for Business Server/Teams side-by-side experiences until they are ready to move users to Teams Only.
Users can be moved directly from Skype for Business Server to Teams Only after configuring Skype for Business hybrid with Microsoft 365 or Office 365.
Skype Business Online Login
To enable customers to plan and implement a successful upgrade from Skype for Business Online to Teams or Skype for Business Server, Microsoft offers the following resources:
The Skype consumer service and Skype for Business Server products will not be affected by the retirement of the Skype for Business Online service.
In addition to the retirement of Skype for Business Online, customers using Skype for Business Online Cloud Connector Edition and 'Hybrid Voice' configurations will require changes as well. Go here to learn more.
Current Skype for Business Online customers with existing Microsoft 365 tenants will experience no change in the service up to its retirement date.
For more detailed information about the Skype for Business retirement, see the Teams blog.
Change Log
September 29, 2020
ADDED: Skype for Business Online Cloud Connector Edition and 'Hybrid Voice' configurations detail.
April 29, 2021
ADDED: 3 month EOS notification; updated impacts and resources
Skype Business Online Module
